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Frequently Ask Questions

What is Chatbot?

Chatbots are Artificial Intelligence (AI) based service/applications which converse with your customers independently without any manual intervention.

What is Natural language Processing (NLP) engine?

NLP refers to the algorithms that processes users’ sentences in natural, human language to cognitively understand their purposes before finding the right, automated responses.

How do chatbots better benefit users?

Chatbots help users by answering a huge range of questions and providing tons of information on-demand, 24/7 and 365 days. They can help fulfill tasks that would otherwise require the user to spend lot more time researching through online content.

Which social media platforms are supported in Tejora’s Chatbot?

Social media platforms like Facebook, Google are supported as well as messenger services like Whatsapp, Skype, Facebook Chat, google hangouts are also supported.

In Banking, does your Chatbot support payment transfer assistance?

Yes

Does Tejora’s Chatbot have voice-based capabilities?

Yes, Tejora Chatbots support Text, Audio & Videos formats.

Does it support multi lingual formats?

Yes, it has an inbuilt multi-lingual format support.

Can it be integrated with our existing systems?

YYes, our chatbots can be integrated with the existing systems using their open API frameworks.

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